As you prepare for your install, please review the steps below and follow the procedures listed. Should you have any questions, we would be happy to help. Please submit a ticket to our Tech Support Team and someone will reach out at the earliest.
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Please make sure you have the specific power requirements to run your equipment. These features will need to be in place before you are able to proceed further.
Prior to your install you should complete and submit your Pre-Installation Form associated with your equipment. Once submitted, a member of our install team will reach out to schedule your Virtual Installation. Plan for your install to be scheduled in the morning hours. Please notify our team promptly if this time frame cannot be accommodated.
Here is a step-by-step guideline you can refer to so you don’t miss a step!
Our team has remote access tools to navigate your install, and better guide you throughout. The team utilizes Microsoft Teams, GoToAssist, TeamViewer, and video conference via phone if needed.
Let’s get started!